Innovation Management, Strategic Thinking & Foresight, Design Thinking, Strategic Planning, Innovation Assessment, Creativity & Imagination
Mr. Qaoud is a Senior Business and technical Leader with more than 15 years of experience spanning Telecoms, IT/ICT, Government and Media industries. He has held various positions in Telecoms spanning across business strategy, planning, network development and Quality management. A strategic advisor for organizations (start-ups, SMEs and LEs) directly advising their CXOs and Leadership on Strategy, business operating model, entrepreneurship, innovation, digital transformation and Customer Experience. Mr. Qaoud is a core member and a certified assessor for innovation, EFQM, TL9000, Tawteen and Taqdeer. Mr. Qaoud specializes in leading innovation, digitalization transformation leveraging latest technologies like artificial intelligence and business process automation and robotics improvement tools considering the two speed and bimodality models. Mr. Qaoud got the first TL9000 Expert certificate in the Middle East and was behind the first TL9000 QMS certification in the Middle East. He is fluent in English and Arabic.
Professional Qualifications and Education
• Master’s in Business Administration (MBA)
• B.Sc. in Electrical and Electronics Engineering
• Executive program: Artificial intelligence: implications for business strategy (MIT)
• Executive program: Manage Mentor (HBS)
• Certified EFQM Assessor
• Certified ISO9001 & TL9000 Expert
• GIA certified Innovation Practitioner
• Certified UAE Innovation, Emiratisation and Taqdeer Awards Assessor
• Certified Project Management Professional |(PMP)
Area of Expertise
• EFQM Excellence Framework
• Vendor and contract management
• Risk and compliance management
• Application of artificial intelligence in corporate strategies.
• Business and Process excellence
• Digital transformation
• Product lifecycle management
• Quality management development and execution
• Telecom industry expertise
• commercial planning and corporate strategy
• Innovation assessment and advisory
• Operations excellence and performance management
• Project and change management
• Org and operating model design
• Business development
Summary of experience
• Team leader assessor in the UAE Emiratisation Award
• Assessor in UAE innovation and Taqdeer Awards
• Conducted various organization audits and assessments
• Designed an innovation department operating model for a large enterprise.
• Designed and developed process excellence strategy and programs
• Led a large team to implement digital transformation for the legal department, developing a strategy and improving reporting metrics.
• Led the development of Legal operation department concept for a large enterprise.
• For a Dubai based SME, Mehiar managed an engagement focused on business development
• For a large telecom operator in the middle east, Mehiar led the development and implementation of product lifecycle management framework for all products and services.
• For a start-up European data management company, Mehiar acted as an advisor to raise a USD 130 M fund.
• For a start-up US based company in the field of bio-technology, Mehiar is acting as an advisor for raising funds and create a setup plan in the middle east.
• Designed and conducted various operating model transformation in telco and media industries
